Stakeholders' Relationship & Investors Grievance Committee Committee

(i) Composition

The Board of Directors of the Company constituted a Stakeholders’ Relationship & Investors Grievance Committee of the Board in terms of the requirements of Section 178 of the Act and Rules framed thereunder read with Regulation 20 of the Listing Regulations

The Stakeholders’ Relationship & Investors Grievance Committee comprises of the following members as on March 31, 2020:

Name of Member

Designation

Category

Shri Sandesh Kumar Anand

Chairman

Independent Director

Shri Ajay C. Mehta

Member

Non-Executive Director

Shri Umesh Asaikar1

Member

Executive Director & CEO

Shri Arvind Bajpai, Company Secretary, is the Compliance Officer.

(ii) Terms of Reference

In accordance with the provisions of the Act 2013 and the Listing Regulations, the terms of reference for the Stakeholders’ Relationship & Investors’ Grievances Committee of Directors are as under:

  1. Resolving the grievances of the security holders of the Company including complaints related to transfer/ transmission of shares, non-receipt of annual report, non-receipt of declared dividends, issue of new/duplicate certificates, general meetings etc.;

  2. Review of measures taken for effective exercise of voting rights by shareholders;

  3. Review of adherence to the service standards adopted by the Company in respect of various services being rendered by the Registrar & Share Transfer Agent;

  4. Review of various measures and initiatives taken by the Company for reducing the quantum of unclaimed dividends and ensuring timely receipt of dividend warrants/annual reports/statutory notices by the shareholders of the Company.

  5. Such other terms as may be required under the Act or the Listing Regulations.

(iii) Meetings and Attendance thereat

One (1) meeting of the Stakeholders’ Relationship & Investors Grievance Committee was held during the Financial Year 2019-20 on February 3, 2020 and attendance at the meeting held was as under:

Name of Member

No. of Nomination and Remuneration Committee Meetings held and Tenure of Directors

No. of Nomination and Remuneration Committee Meetings attended

Shri Sandesh Kumar Anand

1

1

Shri Ajay C. Mehta

1

1

Shri Umesh Asaikar

1

1

(iv) Investors Grievance

Continuous efforts are being made to ensure that Investor’s grievances are expeditiously redressed to the satisfaction of the Investors.

The Company and Link Intime India Private Limited (Registrar & Share Transfer Agent) attend to all the grievances of the Investors promptly on their receipt, whether received directly or through SEBI, Stock Exchanges, Ministry of Corporate Affairs etc

Number of pending complaints at the beginning of the Financial Year

00

Number of complaints received during the Financial Year

08

Number of complaints resolved during the Financial Year

08

Number of complaints pending at the end of the Financial Year

00

Number of complaints not solved to the satisfaction of shareholders

00